Mikepomory's profile

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Mon, Dec 9, 2019 3:00 AM

Xfinity Stream Channels

Good morning Ken
I am having an issue with live channels. I logged into my stream account and I’m only getting 5 channels. I tried logging out and back in from different phones but still only have 5 channels. What can be done to fix?

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Rustyben

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24K Messages

1 y ago


@Mikepomory wrote:
Good morning Ken
I am having an issue with live channels. I logged into my stream account and I’m only getting 5 channels. I tried logging out and back in from different phones but still only have 5 channels. What can be done to fix?

do you have at least one X1 set top box in your home (installed and working)? did you try a smart phone/tablet to test? use the xfinity my account app, TV tab, and link that shows your subscribed channels. does your regular lineup show up on that list?

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