3 Messages

Friday, November 25th, 2022 1:02 AM


Xfinity Stream channels not available

The Xfinity Stream app on my Roku device is only allowing access to a few channels.

Official Employee


790 Messages

1 year ago

@user_8be84e Thank you so much for your post for help with your Xfinity Stream app on your Roku device not working for a few channels! To start could you provide the model of the Roku device you are currently using and is there by chance any error codes being shown when you attempt to tune in to these channels? It would be in the bottom right-hand corner of the message that pops up and on the stream app sometime they may start with tvapp and have an error code or XRE- and an error code. Let me know once I know what device we are working with and what error we can go from there. 

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