Hello @user_3a5641 Thank you for bringing the trouble with the Xfintiy Stream app to our forums for help. All networks should be available to view while you are home and connected to your home network. What device are you using the stream app on? What networks are not showing available to view? I will help figure out what is causing the trouble.
Lets take a deeper look. Please send s private message.
Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hello @user_3a5641, I will be more than happy to take a look into this matter for you, so we can resolve your channel lineup concerns. To do so, I will need you to send me a direct message.
In order to send a direct message you will need to:
Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_3a5641
Visitor
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6 Messages
4 d ago
I can’t get all of my channels and I’ve contacted Xfinity probably a dozen times, have had technicians out, etc.
[Edited: "Language/Inflammatory"]
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XfinityPaula
Official Employee
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350 Messages
3 d ago
Hello @user_3a5641 Thank you for bringing the trouble with the Xfintiy Stream app to our forums for help. All networks should be available to view while you are home and connected to your home network. What device are you using the stream app on? What networks are not showing available to view? I will help figure out what is causing the trouble.
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user_3a5641
Visitor
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6 Messages
2 d ago
Detroit local channels, Toledo local channels, MeTV, Antenna tv, Monroe Michigan local stations.
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user_3a5641
Visitor
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6 Messages
2 d ago
These are only a few.
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