Visitor
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1 Message
Xfinity Stream Apps not working on ANY of my TVs
We have used the xfinity stream app for a few years with no issues. Last week it started acting up. I could get the app to load and see the guide and all my recorded shows, but if I tried to play anything (live TV or a recorded show) I get a message that says unable to load. Please try again.
This issue is happening on ALL of my TVs. I have Uninstalled the app and reinstalled it. I have unplugged my TV, I have deleted all of my saved shows. I dont know what else to do.
This is my exact message....Attempting to resume...weve run into a problem while streaming. Please wait while we try again. Then I get this video cannot be played. Weve run into a problem while streaming. (Error: TVAPP-00281)
Ive called xfinity and they couldn't help me.
XfinityJon
Official Employee
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1.9K Messages
10 hours ago
Good evening CRASHLY. I will certainly be happy to assist you further. Are you still experiencing issues with the Xfinity Stream App? I do have a couple of questions to better understand the situation. Are you connected to your in-home WiFi when encountering this issue? Is this happening on mobile devices, too? Or just your TVs?
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