Visitor
•
3 Messages
Xfinity Stream App
On my fire stick the Stream app many times does not recognize that I am connected to my home internet and does load local broadcast channels. On my phone the app never loads the local broadcast channels.
Visitor
•
3 Messages
On my fire stick the Stream app many times does not recognize that I am connected to my home internet and does load local broadcast channels. On my phone the app never loads the local broadcast channels.
Accepted Solution
XfinityJohnG
Official Employee
•
2.5K Messages
11 hours ago
Thank you for reaching out to our team. I will be happy to take a look at any issue with the stream app from here. Can you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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