Skip to main content
user_gkealy
1st Topic
1st Like

Visitor

 • 

1 Message

Friday, August 1st, 2025

Xfinity stream app

The Xfinity stream app not working properly, the free stream is not available. Wants me to purchase a package. However the app works perfectly on my phone with free streaming. 

Question

 • 

Updated 

1 day ago

24

1

Oldest First
Selected Oldest First
XfinityLinda

Official Employee

 • 

2K Messages

13 days ago

Thanks for meeting us here about your Xfinity Stream concerns, @user_gkealy. Can you tell me what device Xfinity Stream isn't working properly on? Is it on your TV, tablet, or computer? Are you at home or away from home?

3

0

user_b8fea9

Visitor

 • 

2 Messages

I also am unable to load xfinity stream on either of my laptops either at home or away. I can load it on my desktop computer and my phone. The screen with the stream logo comes up and the three dots keep flashing backand froth but dont enter the site. Initially I could enter but when I attempted to play someting I recorded nd clicked on watch, nothing.

Like

Reply

10 days ago

0

TJS31

New Poster

 • 

4 Messages

I am also unable to stream anything on my PC.  I have tried two different browsers, on two different PCs.  It just permanently hangs on the 3 dots.  Once in a blue moon it'll go to the page where you think it's finally working, but you can't click on anything.  This has been going on for >5 days now.  App works fine on Android phone.

Like

Reply

3 days ago

0

XfinityChelseaB

Official Employee

 • 

1.9K Messages

Hello @TJS31, Thanks so much for taking a moment out of your day to leave a comment on our community forum and we would be happy to help. Please check out Xfinity Stream app minimum system requirements and make sure that your device can support the app. Let us know if you're still having problems after checking that the device is compatible. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

1 day ago

0

forum icon

New to the Community?

Start Here