Visitor

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1 Message

11/04/2026 3:44 AM

Xfinity stream app updated on Samsung TV

The Xfinity stream app updated on Samsung tv and it changed the entire format. I can't see my favorite channels anymore.  I have to scroll down starting from channel 2 to get to any of the channels I watch.  Does anyone know how to get back to the original settings on a Samsung TV?

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Contributor

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50 Messages

11 hours ago

Quite a few other people have also commented on this issue. When is Xfinity going to pay attention and resolve it?

Visitor

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1 Message

7 hours ago

This update is the opposite of user-friendly.  It is awful

Visitor

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3 Messages

20 minutes ago

@Xfinity Support 

The new update on Samsung TVs is awful. The LAST WATCHED feature is gone. Used to click the center button on the remote and that would bring up 9 or so last watched channel icons that ran horizontally across the screen. That allowed us to easily return to favorite / last watched channels. The only option now appears to be scrolling the entire GUIDE to move from channel to channel. It wasn’t great previously but worked well enough in comparison to this. This update makes changing channels an even more difficult chore instead of simplifying the process. It’s difficult to imagine any TV-watching human being tested this app before it was widely released.

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