Visitor
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3 Messages
xfinity stream app on roku,
App stopped working with error TVAPP-00116. Trouble shooter, removed app and reinstall. It is not the same app. I cannot get my basic cable lineup with live tv & local channels. Guide says tv go for channels. I am connected wirelessly to my home network.
XfinityRay
Official Employee
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2.8K Messages
12 hours ago
Hi there, user_2wd803! Thanks for reaching out about the Xfinity Stream app error you are getting. We are happy to further assist you. I appreciate the steps you tried to resolve this. I do not see this as a known issue but do see a similar issue with Samsung TVs. When you uninstalled the app, did you restart the Roku before you reinstalled it? I ask because that will clear out any old data from the app that may be causing the problem.
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