Visitor
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3 Messages
Xfinity stream app not working with vizio tv with built-in chromecast
I purchased a vizio tv with built-in chromecast on December 20th. The xfinity stream app worked perfect until 2 days ago. Now it comes on for about 10 seconds then immediately returns to the tvs home screen. After working for 2 days with vizio and xfinity it is still not working. After reading complaints on this issue on this forum I would say that I am being lied to by comcast. It looks like a pretty common problem with the app that needs to be corrected by xfinity
XfinityAngie
Official Employee
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1.8K Messages
2 years ago
@user_a2203c, Thank you for reaching out with your concerns. Please let us know if you are still havin isues with this. We would love to help.
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user_a2203c
Visitor
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3 Messages
2 years ago
Just wanted to post an update to the solution I have come up with since xfinity and vizio can't or are not interested in coming up with a fix. I had a first generation chromecast dongle that I had used with an older TV that I had gotten rid of. I plugged it in to one of MY HDMI ports on the back of the TV. After setting it up it works perfect. I now use this instead of the built-in chromecast that came with the new TV. You can purchase these fairly cheap on eBay. You might even be able to use a 2nd or 3rd generation version dongle and achieve the same result.
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