Cholton1007's profile



3 Messages

Friday, November 25th, 2022 2:37 AM


Xfinity stream app- iPad, android and PC web browser not working- does Xfinity ever respond here…

Just like the hundreds of other posts I have seen today… the streaming app isn’t working… only Togo channels and no access to DVR… does Xfinity even look at these forums? there are literally hundreds of posts about this exact issue spanning 12 hours and I haven’t seen a single Xfinity response. Feels like we are all just in the middle of a complaining circle getting nowhere. Sure would be nice if Xfinity would respond to at least ONE of us.

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Official Employee


1.3K Messages

1 year ago

Hello, @Cholton1007! Thanks for posting on our Community Forums. We appreciate the opportunity to help with your Streaming App concerns. As well as your feedback on this matter. At this time, we are aware of a channel issue affecting the Streaming App. And we have the best team working on a resolution. Unfortunately, we do not have any updates as to when this will be fully resolved. But rest assured, we are working on it. What we can do is report your account as affected. Could you please send our team a private message with your full name and full address? We can take a further look.


To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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