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Thursday, July 18th, 2024 6:13 PM

Xfinity stream app freezing

Constantly for over 2 weeks now the xfinity stream app is freezing and lose connection. States no dns.  We pay alot of money for the service and xfinity states there is no issues. I have excellent quality tvs also.  This is so frustrating 

Official Employee

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653 Messages

4 months ago

@user_you7c1 We can definitely understand the frustration when a service or app is not working as its intended. How are the TVs connected to the network? What are the troubleshooting steps you've taken from your end? 

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