abigail30's profile

New Poster

 • 

7 Messages

Saturday, August 8th, 2026 7:01 PM

Xfinity stream app error code tv app-00100

Cannot get on the Xfinity stream app on any of my tvs 

Oldest First
Selected Oldest First

Official Employee

 • 

1.5K Messages

2 days ago

@abigail30 Are all the TVs the same make and models and what are they? Are you getting that error on other devices besides your TVs? 

New Poster

 • 

7 Messages

2 days ago

No, they are all different TVs. I have Sony, Toshiba and RCA

The error messages that comes up on the TVs say 

Thank you for being a valued Xfinity customer. We have having trouble logging you into the app. Please try again later.

Official Employee

 • 

1.5K Messages

Have you attempted to uninstall/reinstall the Xfinity Stream app on any of the devices? Checked for the latest updates for your TVs? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

New Poster

 • 

7 Messages

Yes I did all that and when I called Comcast they did all that as well. 

Official Employee

 • 

3.5K Messages

1 day ago

 

abigail30 The Xfinity Stream error TVAPP-00100 indicates a communication breakdown or authorization timeout between your streaming device and Xfinity's servers. I would recommend restarting your Xfinity Gateway, or modem, and clear the cache for the Xfinity Stream app on your devices. 

 

forum icon

New to the Community?

Start Here