Xfinity Stream App Doesn't Support 2017 Samsung TV's

I understand this is frustrating, and I know I wouldn't want to have to upgrade my TV after just 5 years either if it is working well otherwise. You can go to our support page for your convenience to view more details on why this change was made,  please view this link https://comca.st/3pgvWlO;

I hope this information on this page is helpful, we want to make sure you know why we make the changes and know that it is always with our customer's best intentions in mind. 

XfinityJessW@XfinityJessW That link doesn't work, it gives me a 404 error.  The resulting full URL is https://www.xfinity.com/support/articles/stream-app-not-supported ?linkId=177168300 if that helps.  Could you provide a better/full link?

When a TV (with HDMI inputs) becomes too out of date for the newer generation apps, you can install a Roku or Amazon Fire Stick and run the xfinity stream app on that device.

Is a 2017 TV "too out of date?"  One of my major points is why is this only an issue with Comcast/Xfinity?  Not Netflix, Hulu, HBOMax, etc.  And the Comcast/Xfinity app isn't anywhere near modern, it barely functions.

Sure, I could buy Fire sticks for my three 2017 Samsungs, but should I be forced to do that?

the new version of the app is no longer beta (ios/android/roku/firestick)

@Rustyben wrote: "the new version of the app is no longer beta ..."

Dropping "beta" from the name seems to be largely a matter of cosmetics. And it's regrettable that they've recycled the name, because there are still two very different versions of the app:

1. The Stream App for Android and IOS mobile devices, and

2. The (formerly "beta") Stream App for Partner Devices for some TV models and Roku. This version is more restricted than the mobile device version. For example, it only works with the subscriber's in-home Internet connection, and cannot tune "TV Go" channels.

I do not know which version of the app a Fire TV Stick might use as I do not have that device.

IMHO it is a mistake to give two apps this different the same name.

Note that Comcast is still calling the app "beta" in some support pages, like https://www.xfinity.com/support/articles/xfinity-stream-beta-app-faqs for example:

The Xfinity Stream app for Partner Devices is currently offered in a "beta" version that doesn't include the full set of features and functionality that comes with the Xfinity Stream app or the web portal.

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Well, the "beta" tag was just cover for when the inevitable "this app is trash" topic arose.  But still, the original question of why all the other big players (Netflix, Hulu, HBO, etc.) don't have this limitation?

each streamer has its own requirements. A Vizio TV I still use (with a roku) has an installed netflix app that will not run (TV technology is too old or memory too low or both). It is what it is.

This is beyond frustrating when you spend so much on cable period and now have to get Roku for a TV that is only 5 years old ? In this day and age with all this technology that sounds totally ridiculous!! And you don’t even have options to switch to any other company so you have to deal with it … Disappointing !!! Ridiculous!!!