natroman's profile

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2 Messages

Tue, Jun 4, 2019 6:00 PM

Xfinity Steam Wont Load on Updated Mac

Last night it cut off a video I was watching and since then, each time I try to access the Xfinity Stream on my Mac it stays on the blank loading page with 3 dots. It works on my phone, just not on the computer. I tried in safari, chrome, and firefox, and all do the same loading screen. I cleared all history, cookies, and cache and no luck. It is frustrating that I can't access the page to watch anything. Other pages on Xfinity like email do work and other videos play on other sites. 

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Rustyben

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24K Messages

2 y ago


@natroman wrote:

Last night it cut off a video I was watching and since then, each time I try to access the Xfinity Stream on my Mac it stays on the blank loading page with 3 dots. It works on my phone, just not on the computer. I tried in safari, chrome, and firefox, and all do the same loading screen. I cleared all history, cookies, and cache and no luck. It is frustrating that I can't access the page to watch anything. Other pages on Xfinity like email do work and other videos play on other sites. 


have you updated chrome? do you have popups enabled? what version chrome? 32/64 bit? did you right-click on the lock icon in the address bar and enable flash (allow)? 

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2 Messages

2 y ago

Updating chrome did work, thank you!!

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