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user_t7p8cj
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Saturday, January 4th, 2025 7:35 PM

Xfinity Steam nonstop buffering

I've tried on 2.4 and 5Ghz.  No luck.  Extremely upsetting with the price that we pay for this service.  

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1 day ago

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XfinityTony

Official Employee

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1.3K Messages

8 days ago

@user_t7p8cj, hello! Thank you for posting on our Xfinity Stream board. Let's figure out what is going on with Xfinity Stream. Can you tell me what type of device this is happening on? Also, do you have this issue on other devices? Do other streaming services play without buffering? Does this affect live TV, recordings, On Demand, or all of it?

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user_t7p8cj

2 Messages

It's on a TV and mostly on your live streaming service.  

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3 days ago

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XfinityJohnG

Official Employee

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1.4K Messages

Thank you for that information @user_t7p8cj. What type of Smart TV are you running into that issue with the streaming service?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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1 day ago

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