1 Message
Xfinity periodically voice cuts out
This has been going on for months! The voice cuts out for a period of minutes ruining shows, movies, news we are watching. It is so frustrating and annoying. Since we changed to Xfinity we have had many issues. To the point we might leave! Can this be res?
XfinityChristy
Official Employee
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1.2K Messages
6 months ago
@user_ppg7x4 Thank you for reaching out via our Xfinity Forums. I am sorry to hear you have experienced ongoing issues when using your cable service. Audio issues drive me crazy, so I can imagine how frustrating it has been for you, and would like to see if we can troubleshoot this issue to get it resolved. To get started and so I don't ask to you repeat things you have already done can you tell what troubleshooting steps you have already taken?
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