Clarkescan's profile

Frequent Visitor

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7 Messages

Fri, May 17, 2019 7:00 PM

Xfinity on Roku outside Comcast network stopped activating

I have a 2nd home outside the Comcast network.  Last year I was able to watch live TV on Roku by activating channels thru Xfinity.  This month almost all of the live xfinity channels are no longer available with a message saying the live channel is no longer supported.  What happened?

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Responses

ComcastAmir

Official Employee

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6.3K Messages

2 y ago

Hi Clarkescan, thank you for creating a post on our forum. Some things have changed since last year the Xfinity Stream Beta app allows you to access your Xfinity TV services, which are only available in your home through your in-home Xfinity network. You will not be able to use the app if you are connected to another network, including Xfinity WiFi hotspots or any 'XFINITYwifi' network that may be available in your home. For more information on Xfinity Stream on Roku please click on this link

ComcastAmir

Official Employee

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6.3K Messages

2 y ago

Hello Clarkescan, I don't see a private message or a reply back from you here so I will close this thread as completed. Feel free to create another post if you require further assistance, have a good day. 

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