Contributor
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43 Messages
Xfinity is actively blocking streaming in Firefox.
Xfinity is actively blocking streaming in Firefox.
https://www.xfinity.com/stream/ • (Windows 10 desktop PC)
It hangs forever at the purple xfinity stream ... page.
xfinity stream was working previously in Firefox for years.
xfinity stream works fine in Microsoft Edge, in the Xfinity stream app on my Android cell phone, and through my Roku Ultra.
Netflix and HBO MAX and YouTube videos play just fine in my Firefox browser.
JAF94025
Contributor
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43 Messages
28 days ago
Many xfinity web pages also are missing content, especially trying to use Firefox to access account information, bill statements and pay my bill.
I am forced to use Microsoft Edge browser to retrieve my monthly bill.
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user_skfupx
Visitor
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4 Messages
26 days ago
I'm having the same problem It's 2025-I should be able to use my preferred browser.
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Anon1630388
New Poster
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11 Messages
19 days ago
It is altogether quite evident that Xfinity Comcast can give [Edited: Language] about Customer Service. From all the forums I have participated in, commenting on the inability to access online streaming, that Xfinity Comcast is struggling with the ever-increasing drop of their Subscriber base and why allow FREE access to streaming when they can limit the availability of streaming access compared to paid subscriptions!
No matter what browser you attempt....Safari, Bing, Edge, Firefox, Explorer, Chrome, Opera.....None will allow you to access Xfinity Streaming.
Just the "Purple Screen of Xfinity Death"
Now...It seems to getting worse with reports that with FireFox, you find that even pages are missing or truncated when you try to access your own Xfinity website.
I've had it with Xfinity...After 2 months of this closure of streaming...I'm calling Xfinity to 1) get a reduction of my monthly invoice and 2) the second call is to FiberOne to see if they can service my area.
(edited)
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JAF94025
Contributor
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43 Messages
18 days ago
Either Xfinity does not have adequately skilled engineers to be able to repair the damage caused by their recent change to the 'streaming' code or that damage is intentional and in Xfinity's priorities.
This streaming failure is experienced by different customers with different browsers and has been reported since at least July 2025, as reported by:
XfinityJustinC (Official Employee)
Who says: "There is an open ticket since 7/14, and I've been checking for updates over the past few days."
https://forums.xfinity.com/conversations/xfinity-stream-website/pc-streaming-not-working/687672ea7a19e61f5c20dc88?commentId=6877aedb15c380246f8bfeb9
My Streaming service had worked well for many previous months and years.
Please restore the code that had worked for Xfinity customers for years, at least until you can find the bugs introduced by your recent changes.
Or Xfinity could acknowledge that Streaming services are being cancelled.
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JAF94025
Contributor
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43 Messages
15 days ago
As I suspected, it is xfinity, not me, that needs help.
This post has important details:
Friday, July 18, 2025 6:13:55 PM
Someone pushed bad code or removed something on the back end.
https://forums.xfinity.com/conversations/xfinity-stream-website/watch-button/6871989215c380246f2b7028?commentId=687a489315c380246fb7c551
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JAF94025
Contributor
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43 Messages
3 days ago
August 21 and my xfinity stream channels are working in my Firefox browser again (Windows 10 desktop computer).
I'm guessing the post by user_it4eos finally got to someone capable of recognizing what his developer tools revealed.
Only took them a month!
https://forums.xfinity.com/conversations/xfinity-stream-website/watch-button/6871989215c380246f2b7028?commentId=687a489315c380246fb7c551
user_it4eos
Someone pushed bad code or removed something on the back end.
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