1 Message
Xfinity channel guide removed from Xfinity stream app
Channel guide removed from both LG and Samsung apps making it more difficult to change channels. Why in the world would you remove this and force navigation through the Live menu??
1 Message
Channel guide removed from both LG and Samsung apps making it more difficult to change channels. Why in the world would you remove this and force navigation through the Live menu??
BruceW
Gold Problem Solver
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26K Messages
3 months ago
In https://forums.xfinity.com/conversations/x1/missing-mini-guide/62db365d6f170a2f7efb365b?commentId=62dddb1c6a3f856065f6d062&replyId=62de6d416f170a2f7efb5a2e employee @XfinityEva wrote:
Unfortunately the employee did not indicate how to tell how much RAM memory a TV has.
To change the channel in the app on my Samsung I have to [Return] to the first Stream screen ("Now Playing"), select "Live TV", and scroll-scroll-scroll (using the Up and Down arrows, not CH+ or CH-) to the channel I want to watch. "Saved", "Browse", "Search", and "Settings" are also options on the "Now Playing" screen.
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XfinityAmandaB
Official Employee
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1.6K Messages
3 months ago
You can find more informaiton on the Stream app on your smart tvs here. To have the dull version of the Xfinity stream app your device would need to have from what I can find.
- 128 MB RAM
- Video card with 64 MB memory
Devices that do not have that may still use the Stream app but with reduced functions or options to ensure functionality.0
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