U

Visitor

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1 Message

Wed, Apr 21, 2021 11:52 PM

Xfinity Beta stream not working on Roku

My xfinity stream is not working on my Roku tv. It randomly stopped working a few days ago but I had no problems before. I do have an active modem and my service allows for me to be able to stream up to 5 devices but my roku tv is the only device is stream from. Please help. I deleted the app and put it back on and every time I try to log in the screen is black and says “sorry! Something went wrong. Please try again later” 

Responses

ComcastKaitlan

Official Employee

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104 Messages

20 d ago

Hello, @user_d89f0c! I'm sorry to hear about the issues being experienced with the Roku TV and the Stream App not working. That is very odd that it won't work all of a sudden. Is the Stream App working on any other device such as a computer or a Smart Phone?

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