1 Message

Wed, Apr 21, 2021 11:52 PM

Xfinity Beta stream not working on Roku

My xfinity stream is not working on my Roku tv. It randomly stopped working a few days ago but I had no problems before. I do have an active modem and my service allows for me to be able to stream up to 5 devices but my roku tv is the only device is stream from. Please help. I deleted the app and put it back on and every time I try to log in the screen is black and says “sorry! Something went wrong. Please try again later” 



Official Employee


104 Messages

20 d ago

Hello, @user_d89f0c! I'm sorry to hear about the issues being experienced with the Roku TV and the Stream App not working. That is very odd that it won't work all of a sudden. Is the Stream App working on any other device such as a computer or a Smart Phone?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here