GregTV's profile

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Wed, Jan 15, 2020 8:00 AM

Xfinity Beta On Samsung TV Land Aspect Ratio messed up

The Xfinity Streaming app on my Samsung does not properly display TV Land channell 1426.  Every program is squished into 4:3 ratio.  It seems like all of the other channels display properly.  Samsung does not have a setting to change aspect ratio for installed Apps.  Anyone else have this problem?

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Frequent Visitor

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8 Messages

22 d ago

I'm having the same problem with my Samsung 4K TV & the H & I channel. Is there any response from Comcast, or does anyone have a workaround?

Official Employee

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326 Messages

Hello, @aiorfino, thanks posting in forums! Most of the time the aspect ratio you see is an automatic function of the TV. Situations can vary though. Sometimes you might have to manually change if possible. This can help review how to work with your aspect ratio: https://comca.st/3c4ShMS. Is this happening on High Definition channels, Standard Definition channels or both?

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