1 Message
xfinity app stream keeps freezing
This is getting old. I am sitting at my computer, yes my computer and I am on the xfinity app and trying to watch a show and it keeps freezing. I have researched the support and this seems to be a constant issue for the xfinity app no matter how you are using it. I had to call xfinity yesterday to get all my TVs working again for them to stop workng later in the afternoon. Please fix this [Edited: "Language"] app.
user_328a1f
Visitor
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2 Messages
29 days ago
Having the same problem. Keeps freezing here and there for a short time.
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XfinityRichard
Official Employee
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1.8K Messages
27 days ago
Hi there @user_m7k333 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I definitley understand how annoying that would get to keep having the Xfinity APP keep freezing. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Hi there! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist you with disconnecting your services. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
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