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Thursday, January 9th, 2025 3:39 PM

Xfinity app on Samsung TV doesn't show any DVR recordings

I have the Xfinity app installed on many devices including cell phones, tablets and an Amazon Fire stick.  All show my recordings except for the app installed on a fairly new Samsung TV model QN50xxxx

Why?

Official Employee

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2 Messages

1 day ago

Hey amr421, can you please confirm if you're able to go to Saved > Recordings and the section is blank, or are you not able to navigate to Saved > Recordings? Also, is other playback working outside of your recordings?

2 Messages

Hi Chris,

Well...  Went to take a photo of the app on teh TV, and...  Under Saved I can now see my recordings!

Magic.  Fixed!

BR,

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