Ribstone51's profile

Frequent Visitor

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14 Messages

Thursday, April 23rd, 2026 1:52 PM

Xfinity app on roku will not function

Despite following all instructions to fix this problem, the xfinity app does not function on 2 of our 3 ROKU units. My internet signal is excellent, one of the problem tv's is hardwired to the xfinity modem. I can get much of what I want on FUBO and am about to get rid of xfinity tv, as it is too expensive to not work reliably. I can remove the app, reinstall it, restart roku and my tv as all instructions say and it will work for a couple of days and quit again. It is very frustrating.

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Official Employee

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1.1K Messages

4 hours ago

Hello @Ribstone51, thank you for taking the time to leave a post. Sorry to hear you’re having trouble with the Xfinity Stream app on your Roku. I can definitely understand how frustrating that can be, especially when you’re just trying to relax and watch TV after a long day. Can you provide the models of the 2 Roku devices that you are having issues with? 

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