Hello @user_c53e24, thank you for taking the time to reach out to us. We will be happy to help with any channel issues that you may be having. Have you attempted to log out and log back in to see if it resolves the issue?
Yay! I am glad this is resolved now, @user_c53e24 Our Engineers are involved in this problem and I am happy you can enjoy the channels once again! Did you have any further questions we can assist you with?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
CCJimmy
Problem Solver
•
492 Messages
2 years ago
Hello @user_c53e24, thank you for taking the time to reach out to us. We will be happy to help with any channel issues that you may be having. Have you attempted to log out and log back in to see if it resolves the issue?
2
0