U

Visitor

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2 Messages

Friday, November 25th, 2022 3:37 AM

Closed

Xfinity app not showing all of my channels in Roku tv

All the channels are not appearing on my app on the Roku tv

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Problem Solver

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492 Messages

1 year ago

Hello @user_c53e24, thank you for taking the time to reach out to us. We will be happy to help with any channel issues that you may be having. Have you attempted to log out and log back in to see if it resolves the issue?

Visitor

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2 Messages

@XfinityJimmy​ I did that twice yesterday and did a tv reset. Nothing worked. Today, however, it works. The company must’ve found the glitch.

Official Employee

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1.7K Messages

Yay! I am glad this is resolved now, @user_c53e24 Our Engineers are involved in this problem and I am happy you can enjoy the channels once again! Did you have any further questions we can assist you with? 

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