jeannebodine's profile

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2 Messages

Tue, Nov 12, 2019 1:00 PM

Xfinity App Frozen

I've had a new Samsung smart tv with the Xfinity stream app for about 2 weeks. The app freezes constantly! Is there any solution or should I just ditch Comcast?

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Rustyben

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24K Messages

2 y ago


@jeannebodine wrote:

I've had a new Samsung smart tv with the Xfinity stream app for about 2 weeks. The app freezes constantly! Is there any solution or should I just ditch Comcast?


will a smart phone/tablet play normally in the same location? it sounds like wifi is not strong enough at the location. can you connect via ethernet to see if a wired connection works properly? this is a TV issue not a comcast issue.

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