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Tuesday, May 30th, 2023 1:15 PM

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Xfinity app for kindle fire HD 10 7th generation

I’ve been streaming my xfinity tv through my kindle fire HD 10 7th generation for years. All of a sudden it says, app update required. The app lives in the cloud, I cannot find how to update it anywhere. Please help me. 

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1 year ago

I’ve been streaming my xfinity tv through my kindle fire HD 10 7th generation ...

The device may not be able to run the latest version of the Stream app.

https://www.xfinity.com/support/articles/xfinity-tv-app-requirements says:

  • ... Amazon Fire TV and tablet devices must be running Fire OS 6 or later
  • Any smartphone, tablet or Fire TV device running Android 6, Fire OS 5 or earlier isn't supported.

https://www.amazon.com/gp/help/customer/display.html?nodeId=G2JXLC4L34GX73TE lists Fire OS v5.3.7.3 as the latest version for Fire HD 10 (7th Generation) devices. Since the current version of the Stream app requires Fire OS 6 or later it would appear that your Fire device is incompatible with it. 

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