xfinity app beta problem showing wrong channel

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@25christmascaro wrote:

Streaming xfinity app on my roku tv.  Everything works except channel 57 (usa) instead that channel is alway showing cartoon network.  What can I do to fix it?

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using a smartphone or tablet and the stream TV app at the same time do the channels match up on programming? (may not be in sync by many seconds)

I tried that using streaming on my roku tv and on my kindle.  The kindle did show the normal programing for usa network.  But the tv showed cartoon network.

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@25christmascaro wrote:

I tried that using streaming on my roku tv and on my kindle.  The kindle did show the normal programing for usa network.  But the tv showed cartoon network.

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a comcast official employee will have to help you. they ususally respond withing 72 hours of your post.