Visitor

 • 

1 Message

08/09/2026 7:17 PM

Xfinity account is already linked to another Peacock error

Last week I was able to connect my existing Peacock account to Xfinity but today it is no longer connected. I have tried reactivating but I continually get the error “your Xfinity account is already linked to another Peacock account”. I don’t know what else to do as I have only connected the one account and I can’t watch anything on Peacock now.

Oldest First
Selected Oldest First

Official Employee

 • 

2.5K Messages

30 days ago

 

user_1wy9td  Please send our team a direct message with your full name and address. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us:

 • Click "Sign In" if necessary
 • Click the "Direct Message” icon (upper right corner of this page)
 • Click the "Start new conversation" (pencil and paper) icon
 • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message
 
You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1….

 

forum icon

New to the Community?

Start Here