Wrong DVR Account Displayed Online
When I log into Xfinity Streaming online through my laptop, the account information belongs to someone else. The DVR recordings, scheduled recordings, favorites, etc are not mine. I am not able so see who they belong to but they are not mine. This really causes me concern about the security of this Comcast Service. I called, reset my password, and nothing changed. They gave me a reference number but no explanation of the problem or timeframe for fixing it. Has anyone else experienced this? I searched and found a few previous reports of this problem, but the conversations were locked for some reason.