Hi there, @user_jeshnk Thanks for reaching out to us on the Forums! I understand that you are looking to buy a backup battery for the Wifi Pro Extender. We can certainly go over that with you. We noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forums is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a direct message. Since you already sent a DM, we will continue to assist you there!-Richard
XfinityRichard
Official Employee
•
2.9K Messages
3 hours ago
Hi there, @user_jeshnk Thanks for reaching out to us on the Forums! I understand that you are looking to buy a backup battery for the Wifi Pro Extender. We can certainly go over that with you. We noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forums is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a direct message. Since you already sent a DM, we will continue to assist you there!-Richard
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