user_cs214a Hello to you! I love the option of adding the back-up batter for our WiFi Pro extenders! This way you can keep the network connected even when there's a power failure. You would need to purchase the back-up battery online here. The cost is a one time fee of $60.00. When you visit that link and sign in do you see the option to order the back-up battery?
I’m having the same issue. When I go to your link it’s telling me to sign up for Xfinity Pro. I did this and set up the extender yesterday — no option to buy the battery.
XfinityPaula
Official Employee
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2K Messages
6 days ago
user_cs214a Hello to you! I love the option of adding the back-up batter for our WiFi Pro extenders! This way you can keep the network connected even when there's a power failure. You would need to purchase the back-up battery online here. The cost is a one time fee of $60.00. When you visit that link and sign in do you see the option to order the back-up battery?
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user_8w1oqz
Visitor
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1 Message
8 hours ago
I’m having the same issue. When I go to your link it’s telling me to sign up for Xfinity Pro. I did this and set up the extender yesterday — no option to buy the battery.
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