Visitor

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3 Messages

Saturday, March 14th, 2026 7:29 PM

Why, when I’m on WiFi and in my home, can’t I watch some programs on my Xfinity stream?

Why can’t I watch some programs, stating I need to be on WiFi in-home only, while I’m home and using WiFi only??

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Official Employee

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1.3K Messages

16 hours ago

@user_i1q46b That would be quite the frustrating experience when you're attempting to relax to one of your favorite programs. Have you conducted any troubleshooting from your end such as restarting the modem and the device you're attempting to watch Xfinity Stream? Is it multiple devices getting that same message or one specific? 

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