Visitor

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1 Message

10/24/2026 4:53 PM

Why is the Xfinity Favorites unstable?

My Xfinity Favorites log in no longer "keeps me logged in to this devise" even though that option is checked.  It then goes offline for no reason I can figure out.  I'll be working on a different window or app and when I go back to the Favorites page I have to log in again.

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Official Employee

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1.6K Messages

19 days ago

Hello @user_z1njqt, thank you for taking the time to leave a post. Sorry the Favorites page hasn’t been keeping you signed in as expected. Having to log back in repeatedly can definitely be frustrating. Have you checked whether your browser allows cookies and isn’t set to automatically clear them?

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