Visitor

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1 Message

11/07/2026 5:59 PM

Why can't I select and save favorite TV channels anymore on the streaming app guide?

The Guide features have recently changed. I can no longer select Favorite channels

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Official Employee

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2.1K Messages

2 days ago

 

user_6bm4pu Thanks for creating a post. With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and you can still favorite Sports teams on the TV experience. We know that having to scroll through the full channel guide isn’t a great experience, especially if you’ve already taken the time to set up your favorites. Our team is aware of the issue and is actively working on a solution.

 

Visitor

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4 Messages

They rent on my mobile device. I’m traveling AND THEY ARE GONE

Visitor

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4 Messages

1 day ago

I’m using my iPad and favorites aren’t on there either

Regular Visitor

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5 Messages

20 hours ago

You state that favorites are still available on mobile devices - no they are not!  You are about to lose another customer to YouTube TV

Contributor

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17 Messages

3 hours ago

I agree.  The new format without favorites or recents is useless

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