Visitor

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1 Message

11/07/2026 5:59 PM

Why can't I select and save favorite TV channels anymore on the streaming app guide?

The Guide features have recently changed. I can no longer select Favorite channels

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Official Employee

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2.1K Messages

24 hours ago

 

user_6bm4pu Thanks for creating a post. With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and you can still favorite Sports teams on the TV experience. We know that having to scroll through the full channel guide isn’t a great experience, especially if you’ve already taken the time to set up your favorites. Our team is aware of the issue and is actively working on a solution.

 

Visitor

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4 Messages

They rent on my mobile device. I’m traveling AND THEY ARE GONE

Visitor

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4 Messages

5 hours ago

I’m using my iPad and favorites aren’t on there either

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