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Friday, January 5th, 2024 1:44 AM

Closed

Why are episodes/seasons of shows suddenly behind a paywall...literally hours after watching them?

I started re-watching the show Sister Wives (although this has happened with other shows) and one day the season I was watching and all the seasons before it were behind a paywall, so I skipped to the next season. I stopped watching an episode and went back to it about 2 hours later and suddenly these episodes were behind a paywall. Is this just bad luck? Does Xfinity take note of what you're watching so they can get more money out of you? 

Official Employee

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998 Messages

11 months ago

@user_l9b9kf, I hope you are having a wonderful weekend. Thank you for taking the time to reach out regarding your issues with video content being behind a paywall. I can say that the content we have available for free is constantly being updated. In fact there are many times within the year that we have what are known as free weeks when content that is behind a pay wall temporarily becomes free. 

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