user_klrqo3 We appreciate your concerns as our team of engineers are working on a resolution. We thank you for bringing this to our attention.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
Thanks for reaching out to us, there was a known issue with all our customers channels telling us they need to subscribe
our back end team was working on that and we got a lot of feedback yesterday that our customers mentioned that everything was resolved and working as it should be
are your channels currently working as they should be now?
user_klrqo3
1 Message
2 years ago
Xfinity can you please give us an update when app will be fixed or I will just subscribe to another service??!!!!
1
XfinityOrlandoM
Official Employee
•
3.5K Messages
2 years ago
@user_268c74
Thanks for reaching out to us, there was a known issue with all our customers channels telling us they need to subscribe
our back end team was working on that and we got a lot of feedback yesterday that our customers mentioned that everything was resolved and working as it should be
are your channels currently working as they should be now?
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0