M

Visitor

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3 Messages

Monday, April 26th, 2021 3:46 PM

Closed

What is my "WPA Passphrase" - NOT the same as my "Wifi Password"!!!

I have tried the wifi password and it doesn't work when trying to get my Vizio TV connected to my router. I have verified the wifi password is correct by logging into my account here on xfinity.com/internethelp. Please tell me how to find my WPA Passphrase so I can connect my Vizio TV to my router. Thank you.

Contributor

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350 Messages

3 years ago

@millardyoung

Hi there! I'd be glad to ensure that this gets looked into further. Please send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. You can do this by clicking on the icon in the upper right corner of their screen and send a message to the shared handle "Xfinity Support"

Visitor

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1 Message

3 years ago

Does xFinity support WPA pass phrase? I cannot connect my HP Printer to the WiFi.

Problem Solver

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574 Messages

Hi, @user_fd1464! You can find out more about WPA options here: WPA

I no longer work for Comcast.

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