12 Messages
What is going on lately with Xfinity To Go??
Enough is enough already with “In home” nonsense with CBS, Fox and ABC. NBC works just fine and is just like the others. Techs need to figure this out. Sometimes I get the channels then other times it says “Need to be In-Home” which is nonsense because then why would NBC be available and I still get those sometime.
XfinityRaul
Official Employee
•
2.2K Messages
11 months ago
@user_gmpd5u Thanks so much for taking a moment out of your day to leave a post on our community forum. Please check out Learn more about our paid Xfinity X1 and Xfinity Flex apps and Available networks to livestream in-home and out-of-home with Xfinity Stream.
Eligible Xfinity TV customers who live in the markets can stream ABC, FOX, NBC, CBS broadcast affiliates while outside your home network. It also depends on the program you're attempting to watch.
2
0
user_4w48qp
1 Message
11 months ago
Can’t stream live tv at home even though pay cable bill.833 calls ahead of me to chat with agent. Internet works prime Netflix etc work. Just not xfinity stream. Deleted app and reinstalled. Do I need to go back to a cable box or just go to Sling tv. They figured it out.
1
0
user_w0wzb3
2 Messages
9 months ago
I’ve had the same issue since mid-summer; it is different than the ‘not available in my area’ issue which I understand and started noticing longer ago; over a year. ‘Not available in my area’ channels still show up in my lineup grid but if I select them I get ‘the message’.
On the other hand, cbs, fox & abc are randomly intermittent in even being displayed in the lineup; that is sometimes they’re there to select & other times not. Sometimes it’s a whole week without them. Sometimes it’s a day to day thing.
Today when I woke, it was not available at 630am - 830 am, so I had to use Pluto TV where it was available and always is. Around 830 I checked Xfinity & they were available, which is in the middle of a one program; this contradicts the notion that availability correlates with programming. Also, this was not my experience yesterday when Said stations became available late afternoon.
I live in NYC & above said info is in Xfinity Stream on a Firestick. I have this set up on 2 TVs in my apt & am trying to see if the results are mirrored between the 2 devices or whether they have their own personalities. Just wanted to provide any info that may help, hope you all can work this out soon as it is frustrating. I sometimes can’t even watch Jeopardy & Wheel of Fortune. Basic. …But for me the frustration is the nonsensical part of the issue; its random nature. Son of a glitch!!
1
0