@gougedman Thank you for reaching out to us on Xfinity Forums. This is an error for our OnDemand service. I would like to troubleshoot your services to see why it is coming up for you.
Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”
We can absolutely look into this On Demand error further for you, @user_16cc11! Please send me a Message and we will be able to continue assisting you.
To send a Message: 1. Click on the Chat Bubble icon in the upper right corner to access our new Peer 2 Peer feature! 2. Search for "Xfinity Support" and select "Xfinity Support" from the drop down list. 3. Type your message in the text area. 4. Press Enter to send!
Responses
jav6joev
Bronze Problem Solver
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2.1K Messages
7 m ago
Where/when do you see this error? On what device?
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gougedman
New Poster
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1 Message
3 m ago
On my TV when I try to access on demand
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ComcastAbbie
Official Employee
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321 Messages
3 m ago
@gougedman Thank you for reaching out to us on Xfinity Forums. This is an error for our OnDemand service. I would like to troubleshoot your services to see why it is coming up for you.
Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”
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0
user_16cc11
Visitor
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1 Message
12 d ago
Keep getting ERROR (VM-16) when trying to access On Demand
I have been able to access a couple of times this weekend and that is all. Please contact me at...
Teresa [Edited: "Personal Information"]
[Edited: "Personal Information"]
I have no Email at this time.
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