Skip to main content

    Support

    Offers

U
user_05eda7
1st Topic

Visitor

 • 

2 Messages

Sunday, November 27th, 2022 2:29 AM

Closed

What happened to the PAC 12 Channel?

I was literally watching the ASU game last Saturday when the stream froze. Then it kept trying to resume the stream and saying it was having trouble. I went back to the channel guide and the PAC 12 Channel is gone.

Question

 • 

Updated 

2 years ago

62

1

0

This conversation is no longer open for comments or replies and is no longer visible to community members.

CCGina

Official Employee

 • 

800 Messages

2 years ago

Oh yikes, that's strange and upsetting to have happen @user_05eda7! 

 

What device are you using to watch the Stream? Have you attempted any troubleshooting steps? What happens when you try to go to that channel, are there any error messages or error codes? 

2

0

user_05eda7

Visitor

 • 

2 Messages

@XfinityGina​ That particular instance was on my Samsung TV. I deleted the app and re-installed but nothing changed. I then checked the stream on all my devices and the PAC 12 Channel is no longer appearing on any streaming device. When I try typing in the PAC 12 Channel 1329 in the search nothing comes up now. I do not recall what the error code was when it stopped streaming. 

2 years ago

0

XfinityAnthonyT

Official Employee

 • 

1K Messages

Okay let me look into this further for you. Can you please send a DM to XFINITY SUPPORT with your name and address? Thank you!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

0

forum icon

New to the Community?

Start Here