Visitor

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1 Message

Saturday, July 18th, 2026 2:07 AM

Website says I don’t have a streaming account

I’m trying to reconnect my Netflix & Peacock again after system was down for repairs. Computer says I don’t have a streaming account but I have Now Internet & Tv & Streaming. What’s wrong?

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Official Employee

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1.3K Messages

21 hours ago

I know how it is wanting to get your entertainment back up and running right away @user_b3b818! To help me pinpoint the exact cause of that error message, could you clarify what you mean by "computer"? Are you seeing this on the Xfinity Subscription webpage (xfinity.com)? Or are you trying to sign in to the individual Netflix/Peacock apps?

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