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Visitor

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13 Messages

Saturday, October 22nd, 2022 6:37 PM

Closed

Web DVR: Can't record more than one show at a time without getting "Recording Conflict."

I am trying to record 2 shows in Cloud DVR at the same time. On my Live Favorite Channels web page, the schedule shows the recordings, but one of them claims "recording conflict." I thought the max was 6 at a time. 

The two coincident scheduled shows have been in my weekly sched for months and I've never had a problem.

Any ideas? Thanks.

Visitor

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13 Messages

2 years ago

Update: OK, just went back to take a look, and now NEITHER of the two shows are recording. Both say "Recording Conflict."

Official Employee

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553 Messages

2 years ago

Hello @user_515f22, thanks for reaching out for help on our forums! You can record up to six programs at one time. In some areas, Xfinity TV services provide a maximum of two simultaneous recordings without a DVR account enhancement. Please refer to our FAQ page here: https://www.xfinity.com/support/articles/x1-dvr-cloud-technology-general-faqs

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