Visitor
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3 Messages
Vizio support
Cannot cast the stream app from my iPad or android phone after it had been working fine for 6 months. If I can't can't get it to work I'm now needing to get a cable box again which doesn't seem to be fair
Visitor
•
3 Messages
Cannot cast the stream app from my iPad or android phone after it had been working fine for 6 months. If I can't can't get it to work I'm now needing to get a cable box again which doesn't seem to be fair
XfinityRaul
Official Employee
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1.9K Messages
2 years ago
Hello, @user_f4b9a3. I hope you're having a great day, so far. I apologize for the inconvenience of not being able to cast the stream app from your devices is causing you. I'd be more than happy to help troubleshoot this problem so you can continue streaming like you have been these last 6 months.
So that we don't go over something you've already done, can you please share with me what troubleshooting steps have you completed on your own?
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