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6 Messages
Video Quality When Watching On Demand on PC
Hello, I'm hoping I'm posting in the appropriate place. What I want to know is why I can't watch On Demand movies in High Quality on my PC? I have plenty of internet speed. My speed test showed 800-900 mbps. My video card and processer are fast enough too. On High Quality I get Digital Distortion and eratic jumps. I have to set the quality manually to Low quality to watch. If I let it set to Auto it will try to play in High quality and will play distorted. Does anyone know why or have a solution? Or do you know where I can find the answer? Thank you
Accepted Solution
BruceW
Gold Problem Solver
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26.5K Messages
6 years ago
If you are using the Chrome browser, turn off its hardware acceleration, there's an incompatibility of some sort. Click chrome://settings/system, move the "Use hardware acceleration when available" slider to off, then close Chrome and restart it.
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davelikesfish
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6 Messages
6 years ago
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davelikesfish
New Poster
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6 Messages
6 years ago
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BruceW
Gold Problem Solver
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26.5K Messages
6 years ago
Try another browser? If that doesn't help, you might want to check out Connection Troubleshooting Tips.
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davelikesfish
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6 Messages
6 years ago
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davelikesfish
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6 Messages
6 years ago
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