Good evening @user_edy0jq, and thank you for reaching out on our Community Forums, we appreciate your time and hope you are having a wonderful week so far! I see that you stated you keep getting tvapp-0287 error but rest assured you've reached the right team to help troubleshoot. To confirm, are you experiencing this error on all channels or a specific channel? Are you streaming through our Stream app or website xfinity.com/stream?
We look forward to hearing back from you so we can further assist.
XfinityAlyssaA
Official Employee
•
1.7K Messages
3 months ago
Good evening @user_edy0jq, and thank you for reaching out on our Community Forums, we appreciate your time and hope you are having a wonderful week so far! I see that you stated you keep getting tvapp-0287 error but rest assured you've reached the right team to help troubleshoot. To confirm, are you experiencing this error on all channels or a specific channel? Are you streaming through our Stream app or website xfinity.com/stream?
We look forward to hearing back from you so we can further assist.
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