Visitor
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7 Messages
Update from Xfinity Stream support
I just spent another 1 1/2 hours speaking to Xfinity Stream Support. Their rep, Alfred, told me the Favorites filter functionality was temporarily removed from the Xfinity Stream app when it was updated on my Samsung TV. Their technical team is working to put that functionality back into the app. He said he would email me an estimate when this will be completed. I hope this information is correct. This is the first glimmer of hope I have received.
I had to get off the call tonight. But, he said he will call me tomorrow to finish discussing the other items missing from the Stream app (Smart Resolve setting and ability to pause a recorded show and resume watching it later on same TV or different TV).
user_n0804p
Visitor
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1 Message
2 hours ago
Thanks for this. The app on my phone was updated and now I can’t find a thing. The filters are gone and the option is to scroll through All the channels. Hopefully it will be fixed
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Warbler94
Contributor
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50 Messages
2 hours ago
How did you get to a point where you could actually speak to someone from xfinity stream support? I can't even watch any channels. whenever I click one I get this message "There is a technical fault. Please try again later."
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