rayc1092's profile

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1 Message

Wed, May 29, 2019 6:00 PM

Unwanted device using my Xfinity Stream account

I am constantly seeing shows and movies that I am not watching pop up under my Xfinity Stream app as "Recently Watched". When I go to "Manage Devices" on the app, I see a device called "Master Bedroom" under "Devices Now Streaming" and that is not me. I changed my  Xfinity password, but this person is still using my stream account. Is there a way for me to log out all devices using my account or remove the unwanted device?

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Responses

CCPhill

Silver Problem Solver

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11.2K Messages

2 y ago

Hi rayc1092, I can help de-provision your devices for you.  Please send me a private message with your full name to begin!

 

Thank you 

CCPhill

Silver Problem Solver

 • 

11.2K Messages

2 y ago

Hello Rayc1092, I haven't heard from you but please reach back out if you still need assistance. We are here to help!

 

Thank you 

CCPhill

Silver Problem Solver

 • 

11.2K Messages

2 y ago

Hi Rayc1092, thank you for your reply and I have responded to your private message.

 

 

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