Contributor
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78 Messages
Unable to subscribe to AMC+ through Comcast
There is a big hole in your company (one I have no personal interest in filling) and it involves Xfinity Stream and the NOWTV plan and their interaction with most streaming services. It seems that the capabilities are not present for one to subscribe to streaming services through Comcast and have them added on to their monthly bill. Rather, they must pay for these services seperately through their bank account or credit card, though the services can still link to the Xfinity Stream account and NOWTV services through the XUMO box. This doesn't seem right or fitting of a finished and smooth finished product. Also, the aforementioned 'hole' in your product that exists between streaming services like HULU, Apple TV, Netflix, etc. and Xfinity Stream is better exemplified by the movies and shows on those services not showing up in the catalog of films and shows available in searches through Xfinity Stream. Despite all of that, it's not worth the $100 more I'd have to pay per month to dump streaming and go back to Xfinity cable services... it's worth about $15-$20. My question is - am I missing something that is keeping me from subscribing to streamers through Xfinity and being billed for them through Xfinity while my services are NOWTV which includes Xfinity Stream?
DreamSayerZ
Problem Solver
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591 Messages
29 days ago
@Vando22 According to this document, you can signup for AMC+. But it isn't the same service offered through the app subscription billed directly by AMC. https://www.xfinity.com/support/articles/amc-plus
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XfinityThomasB
Official Employee
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1.5K Messages
29 days ago
Vando22 I find that it really just boils down to preference. We are all extremely happy that we are providing the NOW TV and Internet options for customers. It just provides more options to consumers in my eyes. I personally prefer the X1 experience for OnDemand purchases, and the DVR is really popular in our home. The DVR is amazing stand alone, but when I am on the go and able to access all my recordings on the go, that is huge. Options are not always the primary concern, and I absolutely understand. Finding solutions to meet all of valued customers desired price points was common feedback we would hear, so these NOW options are amazing to fit that need.
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